RNR Training & Coaching Training Programmes

Tailored training programmes

We develop and deliver bespoke training and development programmes that are:

highly tailored to the goals of the client and the specific needs of individual participants
cost effective
actively supportive to participants before, during and after programmes
highly interactive
inclusive of workbooks

Our training and development programmes are:

stimulating, varied, upbeat, informal and informative
highly tailored to the stated needs of individual participants
highly praised by participants for enjoyment and learning

To achieve this, we work closely with managers and participants from start to finish.

Our Training Programmes

We provide a wide range of services and training courses. Note that these only represent an overview of development programmes we’ve devised for clients previously, and we are continuously developing new ones and variations on existing ones in response to client requests. Contact us about your organisation’s specific needs.

Working with executives and managers

Management Development Programmes
Supervisory skills
Performance Management
Managing Change
Harassment & Bullying
Presentation skills
Managing sickness absence
Recruiting the right people
Personal effectiveness - Assertiveness, Time Management, Stress Management, Negotiation Skills
Team building & workshops

Working with front-line staff

Assertive communication
Communication skills
Coping with change
Customer care
Dealing with Aggression
Developing self esteem and confidence
Facilitating groups
Presentation skills
Stress Management
Time Management
Train the trainer (new & experienced)

We do not provide off-the-shelf training packages! Thus our tailored programmes truly reflect the needs of the client organisation and each individual participant.

How our clients benefit from our Training Programmes

The capabilities and competencies of managers and executives are significantly increased
Managers are better able to motivate and manage their teams, with reduced staff problems
Senior managers' time is freed up as middle managers are much more capable with the day-to-day running of services and staff
Marked improvements in Customer Service delivery
Improved understanding of procedures leads to managers and staff working together more effectively
Harmonious teams, resulting in greater productivity and reduced staff turnover